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  Home >> User Guide >> Service
Return Policy Information

At Beati Faucet, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. Please  contact customer service to process your return.

Do I need to send products all the way to China?

European customers can return their products to our European warehouse, US customers can arrange a pickup by UPS at the specified address. Customers from other countries will need to send their products to our warehouse in China.

Products with quality problems

We guarantee all of our products against material and workmanship defects within the warranty period listed in the table below. If a product is not listed, the warranty period is 30 days. If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement. We will be responsible for all shipping fees.

Service

Customer Service:

For questions regarding order status and other after-sales support, log in to My order and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.
About US
About US
Contact US
Payment
Bank Transfer
Online Payment
Collect on delivery
Shipping
Express Delivery
EMS
Post Office
Service
Return Policy Information
Service
User Guide
User Guide
About Score
About user types

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Email:info@ufaucet.com THE ADAIR GROUP , LLC ICP(jing):05061904